My Order and My Account
To place your order, follow these steps -
Kndly browse through our catalog of products until you find something you like and choose the relevant size if you are not sure of the size, refer the size guide to find the correct size) then click on the Add to Bag button (you are eligible to add multiple products on your bag).
In My Bag you can either choose to continue shopping or proceeding to checkout.
Once the Bag is all set login in your account or proceed to guest checkout Insert your email address to proceed with the purchase.
Yes sure simply skip the sign in process and shop as a guest. You will only need to enter your address and payment information when you check-out
We are using the highest possible ssl algorithm for the secure online transactions for customers. And any data you submit to this website over a https connection will be securely encrypted with the strongest available algorithms.
Our ssl certificate used by this website carries a USD10000 warranty to further protect customer purchases. And by choosing this type of security, we have proven that customer security is their highest priority
We will then ship your product on your mentioned shipping address. We have tie ups with the reputed logistics companies so your orders will be delivered to your doorstep. All the orders will be delivered in the fully sealed packages to protect your goods and ensure that they reach you in perfect conditions.
Yes, of course. You can check into my account section on our website to check the status and all the information that you require. On the My Account page you can review order history to view the status of all the orders you have placed. Then the specific order number will give you the detailed status of the order
Don't worry! You can click here to request your password reset link, enter the e-mail address you used to create the account.Check your email inbox, and click the link in the email you received to reset your password.
At the moment, we only accept orders placed through our website.
That sounds terrible because if a Thank You screen has not been displayed then it means that your order has not been processed.
Payment
We are using the best in class ssl algorithm for the secure online transactions for the customers
Any data you submit to this website over a https connection will be securely encrypted with the most strongest available algorithms because customer security is our highest priority.
It means that cash on delivery is not serviceable by our courier partners at your location postal code but you can always opt for Net Banking, Credit or Debit Card.
If our courier partner cannot offer the COD facillity on your address then try to pay via net banking or other prepaid methods.
There are absolutely no hidden chargs
In case of a payment failure kindly retry ensuring -
Information passed on to payment gateway is accurate like account details, billing address, password for net banking and that your Internet connection is not disrupted in the process.
If your account has been debited after a payment failure then it is normally rolled back to your bank account within seven business days depending on their processing time
Tracking and ShippinShipping & Tracking
We are promising our customers one of the best experiences of online shopping that is hassle free , reliable. Wewill take care of all parameters that ensure your delivery reaches you in a sound states
We would make every effort to deliver your order within the maximum time of 4-5 days. And delivery time may vary depending upon the shipping address.
Kindly note that during sales or promotional events, we do get a little busy and may require some additional business days to mark the delivery of your order.
Once our delivery partner will be assigned with your order and they will dispatch it directly to your address. Just in case of any discrepancy then they will make 2 or more days for the delivery some definite interval of time with in a week. ANd our delivery policy is to make 2-3 attempts before cancelling.
Once the above process will be done then the package will be returned to our warehouse. And if the return is approved you will be provided with an RMA form Returned items without RMA form will not be accepted please note
We will then initiate a refund to your credit card or original method of payment. Kindly note that card refuns may take few days for your bank to complete depending on their processing time. Kindly get in touch with them to know more.
Oonlineledshoe.com provides the free Shipping on all the orders. Kindly note that its the limited time special offer
Policy of Refund
1. If the buyer is not satisfied and received damage product , the refund will be made within 30 days.
2. Returns should be in unused condition with all packaging intact and andiginal tags.
3. Money will be credited back to his/her payment source depending on their processing time, once we have received the items and quality check is done.
4. for successfull return and refund , fill in the Returns and Refund form which is available in the "Returns & Refund policy" section under your Onlineledshoe.com Account. The Reverse Pick up facility is available for limited pincodes.
5. Refund of shipping charges is not applicable if there is any.
6. If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss and damage during transit. For all self-shipped returns, we recommend you to do it through the reliable local courier service.
Diversify
If you register with us then you are inevitably getting subscribed to our newsletters. And if you don't wish to receive our newsletter, you can click on the unsubscribe link in the newsletter
Do not worry. You can surely click here to request your password reset link, enter the email id you used to create the account. Please check your e-mail inbox, and click the link present in the email you received to reset your password.
No, we do not accept the bulk orders.
Once you have confirmed the order and we have accepted it then unfortunately you cannot add any more products to your order.