Frequently Asked Questions About OnlineLedShoe
My Order and My Account
FAQ Questionnaires
1. What are LED shoes?
LED shoes are footwear that feature built-in LED lights. These shoes can light up in a variety of colors and patterns, allowing you to customize your look and stand out wherever you go. The LED lights are powered by a rechargeable battery and are safe and durable for everyday use.
2. How do I turn on and control the LED lights on my shoes?
Each pair of our LED shoes comes with a control button usually located on the tongue or side of the shoe. By pressing the button, you can:
- Turn the lights on/off
- Change the color of the lights
- Select different light modes (steady, flashing, etc.)
If you need more specific instructions, refer to the user manual that comes with your shoes.
3. Are your LED shoes comfortable to wear?
Yes! Our LED shoes are designed with comfort in mind. They feature high-quality materials and padding for support, ensuring they’re comfortable for long-term wear. We use breathable fabrics and lightweight soles, so you can move around easily while looking stylish.
4. How do I charge my LED shoes?
Charging your LED shoes is easy! Each pair comes with a USB charging cable that you can plug into a standard USB port (such as your computer or a USB wall adapter). Simply plug the cable into the charging port on your shoes and wait for the indicator light to show that they are fully charged. Typically, it takes 2-3 hours to fully charge the shoes, and a full charge lasts for 6-8 hours of use, depending on the light settings.
5. Are the LED shoes waterproof?
Our LED shoes are water-resistant, but not fully waterproof. This means they can handle light rain or splashes, but we recommend avoiding wearing them in heavy rain or submerging them in water. Please make sure to dry them thoroughly if they get wet.
6. How long does the battery last?
With proper care, the battery in your LED shoes should last for several months of regular use. The LED lights are designed to be energy-efficient, so you’ll get hours of fun with each charge. Over time, the battery may lose some capacity, but it should still provide reliable performance for quite a while.
7. Do the LED shoes come in different sizes?
Yes! We offer a wide range of sizes for both men and women, including unisex options. Please refer to our size chart on the product page to find the best fit for you. If you’re unsure, feel free to contact us for size recommendations.
8. How do I care for and clean my LED shoes?
To keep your LED shoes looking their best, follow these simple care instructions:
- Wipe them down with a damp cloth: Avoid submerging your shoes in water, but you can gently wipe them to clean dirt or stains.
- Store them properly: When you’re not wearing your LED shoes, store them in a cool, dry place.
- Charge them properly: Don’t overcharge the battery, and unplug the shoes once they are fully charged to preserve battery life.
9. Can I wear my LED shoes for running or sports?
Our LED shoes are primarily designed for casual wear, parties, events, and night-time outings, so they may not offer the same level of support or durability as traditional sports shoes. However, they are comfortable for everyday activities and can certainly be worn for light walking or casual activities.
10. How do I place an order on Onlineledshoe.com?
Placing an order is simple:
- Browse our collection of LED shoes and select your favorite pair.
- Choose your size and any other options.
- Add the shoes to your cart and proceed to checkout.
- Fill in your shipping details and select your preferred payment method.
- Complete your order, and you’ll receive an order confirmation email.
11. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit/Debit cards (Visa, MasterCard)
- Net Banking
- Wallets
- UPI
12. Do you offer international shipping?
No at the moment we are not shipping internationally.
13. How long will it take for my order to arrive?
Order processing typically takes 1-3 business days, and shipping times vary depending on your location and the shipping method you choose:
- Standard Shipping: 3-4 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1 business day
14. Can I change or cancel my order after placing it?
Once your order is processed and shipped, we are unable to modify or cancel it. However, if you realize there’s an issue with your order, please contact us as soon as possible, and we’ll do our best to assist you before it ships.
15. What is your return and exchange policy?
We offer 30-day returns and exchanges on all products. If you're not satisfied with your purchase, you can return the shoes within 30 days for a full refund or exchange them for a different size or style. Please ensure that the shoes are in new, unused condition with the original packaging. For more details, visit our Return Policy.
16. How can I contact customer service?
If you have any questions or need assistance, feel free to reach out to our friendly customer service team at contact us page or other ways :
- Email: support@onlineledshoe.com
- Phone: +91 - 9485998906
- Address: HNo. 71, Ward Number 1, Narnaul, Teh-Narnaul, Dist-Mahendragarh, Haryana 123001